CAMERA WARRANTY: The ImageMaster USB camera comes with a two year warranty. Warranties do not cover damage due to mishandling, abuse or neglect by customer.

PAYMENT METHODS: Orders must be paid by credit card, wire transfer, or prepaid check.

SHIPPING: Orders will be shipped by UPS ground unless otherwise requested.

RETURNS/RESTOCKING FEE: All disputes must be resolved within seven days of receipt of the merchandise. Please contact customer service for a Return Material Authorization (RMA) number. A Return Material Authorization (RMA) number will be emailed or faxed to you. Please write this number on the outside of the package when returning the item back to us. Ship your package to 1700 Industrial Road, San Carlos, CA 94070. The returned merchandise must be in new re-sellable condition. When the product has been received you will be refunded for the amount of the product only less the 20% restocking fee. Shipping costs will not be refunded.

SALES TAX: All sales shipped to an address in the state of California will be charged sales tax, unless a resale card has been filled out and submitted to us. Please note that a copy of your resale certificate is not sufficient, we must have the proper form filled out, signed and either faxed to us at 650-596-1011 or scanned in and emailed to suzanne@imaginsystems.com.

P.O. BOXES: We do not ship to P.O. Boxes.

PRICING: All prices are subject to change.